Download the KeepTruckin App and Sign Up for a New Account

Please Click on the Link if you want to see example screenshots.

This article will help you to download the KeepTruckin App from the Google Play Store for Android or the App Store for iPhones and iPads. Once the KeepTruckin App is installed, sign up to register a new driver profile with KeepTruckin.

Download the KeepTruckin App and sign up for a new profile by following these simple steps:

Search for KeepTruckin in the Google Play Store for Android or the App Store for iPhones and iPads.

Select KeepTruckin from your search results.

iOS devices, tap the icon. Then tap .

Android devices, tap the icon to download and install the app.

Once KeepTruckin finishes downloading, tap the icon.

Tap to Sign In with the profile RNDY provided you for KeepTruckin.

On the Sign In screen, tap on each field to enter your general information. Then tap Next.

When finished, tap Done and you will be taken to the Log's screen.

Your profile is now set up and you can start logging using KeepTruckin.

DriversSetup

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Install and Assign the KeepTruckin Vehicle Gateway

Please Click on the Link if you want to see example screenshots.

This article is an in-depth guide of how a fleet admin will assign the KeepTruckin Vehicle Gateway to the vehicle on their Fleet Admin Dashboard as well as step-by-step instructions on how the Vehicle Gateway will be installed in the vehicle before the driver can connect to it.

A KeepTruckin Vehicle Gateway must be assigned and installed in the vehicle before it can be used by the drivers. Only Fleet Admins can assign the Vehicle Gateways. To learn how to do this, follow the step-by-step guide below:

Install the KeepTruckin Vehicle Gateway in the vehicle with the engine off, locate the diagnostic port inside the vehicle.

Attach the cable to the vehicle’s diagnostic port, see the three port examples shown below.

For 6-pin and 9-pin ports, ensure the cable is secured by turning the collar clockwise to lock it in place.

Attach the other side of the cable to the KeepTruckin Vehicle Gateway. Screw down the thumbscrews on the 15-pin connector to secure the cable to the Vehicle Gateway.

Once plugged in, the indicator lights will flash momentarily before turning solid red. After approximately one minute, the left-side indicator light will turn green, indicating a successful GPS connection. If this does not occur, try moving the Vehicle Gateway to increase exposure to the sky.

Choose a spot on the top of the dashboard to mount the Vehicle Gateway. The mounting spot should be near the windshield, but away from any vents or electrical components that may cause interference.

Note: Before you mount the Vehicle Gateway, use the provided alcohol swab to clean the mounting area. Remove the backing from the adhesive strip and mount the Vehicle Gateway to the cleaned area.

Once the Vehicle Gateway is installed, visit the KeepTruckin Fleet Manager Dashboard and click on the 'Admin' tab.

Select the 'Vehicles' tab on the left-hand menu.

If you have previously added vehicles for your company, you may click ‘Options’ and then ‘Edit Vehicle’.

In the vehicle profile under Vehicle Gateway Assignment, Click .

Choose which Vehicle Gateway you want to assign to the vehicle. Each Vehicle Gateway has a unique serial number printed on the bottom of the device under the barcode.

Select the correct Vehicle Gateway and click 'Assign'. You can also enter the serial number into the ‘Search Vehicle Gateway S/N’ field to narrow your search.

Select to finish.

Now, you just need to enable your driver for ELD Compliance mode and they are ready to connect their mobile device to the Vehicle Gateway.

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Can’t find your answer?

We’re here 24/7 for your support.

Email Support 1-855-434-3564

© 2013-2021 KeepTruckin, Inc.PrivacyTerms of ServiceBack to KeepTruckin